Innovation serving your organization resilience.
Incident management at the cutting edge.

Improve your organization responsiveness with our solution.
Our goal: Ensuring effective response and seamless continuity.

Features
Overview of key strengths.
Early Detection

Systems should be able to detect incidents or alert signals as early as possible, enabling a quick response before the situation worsens.

Instant Notification

An essential feature is the ability to send instant alerts to relevant parties, ensuring immediate responsiveness to an incident.

Severity Assessment

Allows for assessing the severity of the incident, enabling appropriate resource allocation and prioritization of actions.

Process Automation

Automating repetitive or standard tasks speeds up incident management, reducing overall response time.

Feedback and Continuous Improvement

Collecting feedback and post-incident data for in-depth analysis, fostering continuous improvement of the system and incident management processes.

Automatic Incident Classification

Artificial Intelligence can be used to automatically classify the severity and nature of incidents, facilitating a quick response and efficient resource allocation.

Response Automation

Artificial Intelligence can automate responses to common incidents, freeing up human resources to focus on more complex and strategic issues.

Event management system (EMS)

Event management systems are designed to collect and record potential events or incidents without necessarily triggering an immediate action. Allows proactive monitoring and collection of preliminary data for effective prevention.

Screenshot
Alert management system (AMS)

Alert management systems notify about specific incidents that require immediate attention, often characterized by severity or immediate impact. Provides a quick response to critical situations, enabling an immediate reaction.

Screenshot
Incident management system (IMS)

Incident management systems are intended to coordinate the response and resolution of identified incidents, focusing on minimizing negative impacts. Structuring response processes, improving communication, and documenting actions taken.

Screenshot
Case management system (CMS)

Case management systems track and document the entire process of resolving an incident, including actions taken and relevant information. Provides a detailed history of incidents, traceability of actions, and enhances service quality.

Screenshot
Pricing
Simple, transparent pricing that adapts to the size of your company.
Essential
XXX /m
Handy kit for a smooth start
Features include
  • Access to the EMS
  • 3 licenses for access to basic API editing
  • Tiered pay-as-you-go pricing for events
  • SAAS hosting on our infrastructure
Advanced
XXX /m
Incident Management and Resolution Kit
Features include
  • Access to the EMS
  • Access to the AMS
  • Access to the IMS
  • 3 licenses for access to basic API editing
  • 10 licenses for access to Pro edition APIs
  • Tiered pay-as-you-go pricing for events
  • SAAS hosting on our infrastructure
  • Artificial intelligence support for classification
  • Integration with your IoT devices for automatic event reporting
Premium
XXX /m
Comprehensive solution for incident resolution
Features include
  • Access to the EMS
  • Access to the AMS
  • Access to the IMS
  • Access to the CMS
  • 50 licenses for access to basic API editing
  • 100 licenses for access to Pro edition APIs
  • Tiered pay-as-you-go pricing for events
  • Dedicated hosting, including on your infrastructure
  • Artificial intelligence support for classification
  • Assistance with decision-making aided by artificial intelligence
  • Integration with your IoT devices for automatic event reporting
  • Study for the deployment of IoT devices based on your use cases